Our Services
Pycods provides a comprehensive suite of IT services including web and mobile app development, custom software solutions, cloud services, and IT consulting. Our platforms and applications enable clients to access our services securely and efficiently. We may integrate with third-party services such as payment gateways, analytics providers, or cloud platforms. Please review their privacy policies, as Pycods is not responsible for how third parties collect or use your data. Our services are intended for use by individuals 18 years or older, and we expect users to comply with applicable privacy and data protection laws when providing personal information.
What information do we collect?
We collect information necessary to provide, secure, and improve our services: - **Account Information:** Name, email, contact details, and preferences. - **Billing Information:** Payment method details and transaction history (if applicable). - **Usage and Support Data:** IP addresses, device information, browser type, pages visited, session duration, and support inquiries. - **Content You Provide:** Feedback, uploaded documents, and communications that may include personal data of others. - **Location Information:** General location derived from IP address to improve service delivery and security.
How do we use your information?
Your information is used to: - Provide, operate, and secure our IT services and platforms. - Authenticate users and manage accounts. - Process transactions, respond to inquiries, and provide updates about our services. - Analyze usage patterns and feedback to improve our products and services. - Deliver content and experiences personalized to your preferences. - Ensure compliance, detect fraud, and maintain system security.
Your Rights Regarding Your Information
You have rights over the personal data you provide: - Access, update, or correct your account information via your account or by contacting us. - Request deletion of personal data where applicable. - Opt-out of marketing communications. We retain certain information as needed for service provision, legal compliance, or record-keeping. Requests for access, correction, or deletion will be handled promptly in accordance with applicable data protection laws.
Who has access to your information?
Access to your personal information is limited to authorized employees and contractors of Pycods. We may share information with: - **Service Providers and Partners:** Limited data to operate services, manage infrastructure, or provide support. - **Affiliates and Successors:** For corporate transactions or internal operations. - **Legal Authorities and Professional Advisors:** When required by law or to protect our legal interests. All third parties are bound by confidentiality and security obligations consistent with this Privacy Policy.
International Data Transfers
Pycods may transfer your information to servers or service providers located outside your country, including Canada, the US, or other jurisdictions. We ensure that international transfers comply with applicable data protection regulations using standard contractual clauses or other lawful mechanisms.
How do we safeguard your information?
We implement industry-standard security measures to protect your data, including: - Encryption in transit and at rest. - Access controls and employee security training. - Secure processing of payments by PCI-certified providers. - Continuous monitoring to prevent unauthorized access, disclosure, or loss of information.
How long do we retain your information?
We retain your information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Data that is no longer required is securely deleted or anonymized.
Pycods' Roles Under GDPR and Data Protection Laws
Pycods acts as a data controller to: - Collect and manage information to provide services. - Monitor usage and improve service delivery. - Communicate with clients regarding services, updates, and support. Legal bases for processing include consent, contract performance, legitimate interests, and compliance with legal obligations. You have rights to object, restrict, or request data portability in accordance with applicable laws.
California Privacy Rights
If you are a California resident, you may have rights under the CCPA, including: - Accessing personal information collected about you. - Requesting deletion of personal information. - Opting out of the sale of personal information (Pycods does not sell personal information). To exercise your rights, please contact our Privacy team.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in services, regulatory requirements, or best practices. Significant changes will be communicated via our website or other appropriate channels. We encourage you to review this policy regularly.
How to Contact Us
For any questions, concerns, or feedback about this Privacy Policy, you can reach our Privacy team at: - Email: privacy@pycods.com - Phone: +8801300832011 You also have the right to contact your local data protection authority if you believe your data is not handled in accordance with applicable laws.